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Patient Prism Academy
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Front Office Team
Course categories:
Banyan Series: Growing a Practice or DSO
Dental Assistants
Dental Insurance, Billing and Codes
Dental Marketing
DSO Series
Entire Team
Entire Team / Services & Procedures
Fred Joyal Series
Front Office Team
Front Office Team / Calls About Specific Services
Front Office Team / New Patient Calls
Hiring & Team Development
Hygiene
Increasing Case Acceptance
Misc
Patient Experience
Pediatric Dental Visits
Practice Leadership
Types of Patients
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Calls About Specific Services
New Patient Calls
Asking for Payment
Caller Speaks Spanish
Cancellations
Challenging Calls
Dental Insurance
Emergency Calls
Fearful Patients
Front Desk Systems
How to Handle No-Shows / Missed Appointments
Quoting Fees
Thank You Notes
When You Are Asking to Make Collection Calls
