Dentistry Consultant Bios

Fred Joyal

Co-founder 1-800-Dentist, Author & Dental Marketing Expert

Contact: fjoyal@futuredontics.com

Fred Joyal is the founder of Futuredontics®, the parent company of 1-800-DENTIST, and author of Everything is Marketing: The Ultimate Strategy for Dental Practice Growth and Becoming Remarkable: Creating a Dental Practice Everyone Talks About. As the industry’s foremost expert on dental consumer marketing, Fred has lectured at dental tradeshows nationwide and is a regular contributor to various print and online publications. He has also been awarded the Conrad Hilton Distinguished Entrepreneur Award by Loyola Marymount University, as well as an honorary Doctorate of Arts from the University of Rhode Island, and he sits on the board of directors for The Children’s Dental Center of Greater Los Angeles. In addition, Fred writes a weekly dental marketing blog at GoAskFred.com, where he posts weekly with new ideas and changes and in marketing, social media and the dental world. Click for more.

AJ Acierno, DDS

Co-Founder and CEO of DecisionOne Dental Partners

Contact: info@decisiononedental.com

Dr. Alan J. Acierno is a practicing dentist and the CEO of DecisionOne Dental Partners, headquartered in Schaumburg, IL. After receiving his Doctor of Dental Surgery degree from Creighton University, he practiced dentistry in both corporate and private environments, where he discovered the benefits and challenges of each type of practice. Compelled with a vision to make a difference in the way dentistry is practiced, Dr. AJ Acierno, together with his brother and fellow dentist, Dr. Michael Acierno, founded DecisionOne Dental Partners in 2011. Click for more.

Holly Mitchell

CEO and Leadership Coach, Central Park West Dentistry

Contact: Holly@cpwdentistry.com

After beginning her career in dentistry as an unpaid intern, Holly Mitchell worked her way up to become a nationally-recognized practice manager, consultant, and public speaker in the dental field. She propelled her own dental practice, Central Park West Dentistry, to Inc. 5000’s list of America’s Fastest Growing Companies for five years in a row. As a repeat guest lecturer at NYU’s College of Dentistry, her presentations have been described as “entertaining, informative, memorable,” and “the best.” Her enthusiasm for strategic entrepreneurialism inspires her team and consulting clients to confront what’s not working and embrace the leader within. Holly's mission is to create sustainable growth by leveraging, engaging, and inspiring her team and coaching clients to drive profitability and promote a higher quality of life both in and outside of the office. Click for more.

Robin Morrison

Dental Marketing Branding and Customized Marketing Campaigns

Contact: rmorrison@dentalconsultantconnection.com

Robin Morrison’s passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011. Robin began her career in dentistry in 1981, working in an exceptional dental practice as an office administrator and marketing director. In 1997, she began to live her dream and launched her first business, RLM Healthcare Marketing & Consulting.  Click for more.

Sheri Kay, RDH

Dental Practice Coach

Contact: Sheri@SheriKay.com

Sheri Kay is a published author, compelling storyteller, and was voted one of the Top 25 Women in Dentistry by Dental Products Report magazine in 2011. As a speaker, gifted facilitator, and dental practice coach, Sheri brings passion and joyful energy to her work every day. You will find her enthusiasm to be contagious, and her dedication to the success of others remarkable. In addition to working full time in the dental field, Sheri is also a volunteer for the American Cancer Society, and enjoys traveling to help provide dental care to those with little or no access to care. Click for more.

Deborah E. Bush

Director of Content at Patient Prism and ConstantCoach.me

Contact: Debbie@PatientPrism.com

With over 30 years of experience in both technical and marketing communications management, for the financial and dental industries, Deb is dedicated to strategic content development for Patient Prism LLC. Deb previously served as a Partner & Director of Content at Dentist Profit Systems LLC, the Director of Communications for the Preeclampsia Foundation, Director of Communications for the Pankey Institute, and Publications Manager of CS Thomson Reuters. She has consulted with hundreds of dentists nationwide to help them discern their personal vision of practice and communicate with their patients, peers, and prospective clients. Click for more.

Kevin Henry

Consultant, Author & Champion of Dental Assistants

Contact: kevin.henry@igniteda.net

Kevin Henry is an advocate for dental assistants and the author of the "Battling and Beating the Demons of Dental Assisting." He co-founded IgniteDA.net to provide an online community for dental assistants. He is also a nationally-known speaker on topics that empower dental assistants, propel dental practice growth, and restore peace between the front office and back office teams. Click for more.

Barry F. Polansky, DMD

Author, “The Art of the Examination,” “The Art of Case Presentation,” & other books

Contact: The Academy of Dental Leadership

Dr. Polansky has delivered comprehensive cosmetic dentistry, restorative dentistry, and implant dentistry for more than 40 years. After earning his Doctor of Dental Medicine degree in 1973 from the University of Pennsylvania School of Dental Medicine, Dr. Polansky spent two years in the US Army Dental Corps, stationed at Fort. Dix, New Jersey. In 1975, Dr. Polansky entered private practice in Medford Lakes. Three years later, he built his second practice in the town in which he now lives, Cherry Hill. Click for more.

Colleen Huff, FAADOM

Insurance Specialist

Contact: chuff@dentalconsultantconnection.com

Colleen Huff has been in the dental field for 20+ years. Her dental career began as a Customer Service Rep for Metlife Dental in Utica, NY. From there, a move to New Jersey introduced her to the world of dental offices, and she has been there ever since. Colleen honed her office skills for about seven years before taking on the world of Management in 2001. Colleen has been an independent consultant for numerous dental offices throughout the country. She has helped grow a practice from the ground up, as well as re-organize established practices. Colleen is the founder/president of the Buffalo/WNY Chapter of AADOM- (D.E.N.T.A.L. Study Group) and an active member of AADOM, along with being one of their first Ambassadors. Colleen achieved her fellowship with AADOM in 2015. With a strong belief in the value of networking and the sharing of knowledge, she continues to grow her AADOM chapter by bringing the top dental practice management consultants to the Buffalo area. She continues to run the offices of Patricia Haberman, DDS. and Mira Edgerton DDS, PhD. Click for more.

Christine Taxin

Medical to Dental Cross-Codes Billing

Contact: ctaxin@dentalconsultantconnection.com

Christine Taxin – Medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. With over 20 years of experience in the dental and medical fields, Christine Taxin’s passion is improving practice performance and increasing profitability through communication, team training, and goal setting. Her workshop and lecture attendees benefit from her expertise in medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. Click for more.

Jan Palmer, FAADOM

Sleep Apnea Insurance and Admin Coaching

Contact: jpalmer@dentalconsultantconnection.com

Practicing dental sleep medicine is a goal for many, but a reality for few. The complexity of the insurance reimbursement process has provided enough frustration that many dental offices abandon the potentially lifesaving and profitable area of practice. Ms. Palmer has, over the years, developed strategies designed to connect the essential services patients require to the well-deserved insurance reimbursement. Ms. Palmer works with offices from all over the county to establish functional and sustainable billing protocols for sleep apnea procedures. She trains on proper medical documentation and the break-down of policies for Medicare and private insurances. Click for more.

Leslie Canham, CDA, RDA, CSP

Speaker and Consultant in Infection Control, OSHA Compliance, Dental Practice Act HIPAA Regulations, and Accommodating and Treating Special Needs Patients

Contact: lcanham@dentalconsultantconnection.com

Leslie Canham is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and a variety of subjects surrounding accommodating and treating special needs patients. In dentistry since 1972, Leslie lectures nationally and internationally and has earned the reputation as an outstanding speaker in dentistry. Her fast paced, entertaining programs deliver up-to-date accurate information that dental teams can relate to. For the 4th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today. Click for more.

Janet Hagerman, RDH, BS

Contact: jhagerman@dentalconsultantconnection.com

Janet Hagerman is known as the ultimate Implementation Innovator – showing teams how to transform their best clinical intentions into enrolling patients in enduring relationships that result in trust, treatment, health, productivity and profit. A key dental industry thought leader, Janet is known for her creative expertise in communication, leadership and motivation. From “Selling Dentistry ~ Ethically. Elegantly. Effectively” to cultivating personal and professional potential, Janet empowers teams and individuals to maximize their potential. Click for more.

Lisa Marie Spradley

Team Building and Communication Coaching

Contact: LisaMarie@FrontDeskLady.com

Lisa Marie Spradley runs TCB Consulting as the Front Desk Lady. She enjoys speaking with people who want to start and build an exceptional business. As a coach, she finds it very rewarding to work with teams who want to develop the skills for meaningful conversations, the key to lasting success. She was named the 2014 Office Manager of the Year with the American Association of Dental Office Management and in 2015 was honored to be named one of the Top 25 Women in Dentistry as listed by Dental Products Report. Lisa uses her more than 20 years of experience in the industry to help teams communicate clearly and deliver exceptional care. As a result of her work, she has spoken to many dental study groups, at various city and state associations meetings and has had the opportunity to work with some amazing dental teams. On a personal note, Lisa enjoys travel and the opportunity to experience the local cuisine in each new place she visits. Click for more.

Laura Jamison

Dental Practice Consultant – Dynamic Team Building – Application of Solid Business Management Principles

Contact: ljamison@dentalconsultantconnection.com

Laura Jamison is one of dentistry’s most successful and highly respected consultants. Laura is focused on dynamic team building and solid business management principles that maximize growth potential. She gained tremendous experience working for the Pride Institute with Dr. Jim Pride from 1986 through 1992. Laura’s desire to design unique action plans for her clients led to the start of Jamison Consulting in 1992. Laura has guided over 1,500 practices across the nation to new heights not imagined prior to her involvement. Laura’s seminars are in high demand and she has been invited to present for national, state and county dental societies as well as many chapters in the Seattle Study Club. Her writing can be found in publications including Dental Economics, Today’s FDA, ADA Dental Teamwork, Inside Dentistry, Dental Assisting Digest and the AADOM Observer as well as in the book, Powerful Practice, Volume 2. Click for more.

Linda Miles

Practice and Team Development Consultant

Contact: lmiles@dentalconsultantconnection.com

Celebrating her 50th year in dentistry and her 32 years as a practice and team development speaker and consultant, Linda Miles is available for a limited number of hours per month for Telephone Advisory for speakers, consultants, authors, dentists, dental spouses, staff members and dental company representatives who can benefit by her expertise. Oftentimes dentists may wish to have Linda talk to the top two or three job applicants and give her advice on hiring. Her intuitive people skills make this a wise 30-minute investment. Hiring right is not easy, and this service improves those odds. Linda believes skills can be learned, but bad attitudes are not easy to change. Click for more.

Shelley Renee

Dental Practice Management Consultant, Team Mover and Money Finder

Contact: srenee@dentalconsultantconnection.com

Today’s practice owner faces challenges in unifying the dental team and elevating communications to reduce conflict and increase profitability. Shelley Renee believes we can each be the designer of our own experience. Her presentations provide the strategies and systems to maximize the team approach, where each team member thinks and communicates as a leader. Organizing teams, implementing systems, and achieving goals are part of the overall solutions she provides for increasing practice revenue and reducing stress. Click for more.

John Fidler

Executive Search / Talent Acquisition

Contact: jfidler@fidlerandassociates.com

Jon Fidler is President/CEO of Fidler and Associates, an executive search firm that specializes in matching Senior Level executives with growing and established DSOs and dental-related organizations. Jon has spent the last 18 years excelling in multiple industries, most notably, Dental Healthcare and Major League Baseball. Jon possesses a strong track record of award-winning achievements. Included are his contributions in the Scouting and Player Development department for the 2001 World Series Champion Arizona Diamondbacks as well as an extremely successful 10 years with Patterson Dental. During his tenure with Patterson, Jon served in multiple roles including Operations Manager (Branch of the Year), as a Territory Representative (Incentive Trip Award winner), and most recently as General Manager (multiple Branch of the Year awards). During his tenure as General Manager, Jon honed his skills in Talent Acquisition being responsible for hiring, training and developing multiple performance award-winning employees. Jon holds a Bachelor of Science degree in Sports Management from The University of Iowa. Click for more.

Harold Gornbein

Revenue Generation Through PPO Fee Negotiation, Coding Analysis, Credentialing and UCR Fee Analysis

Contact: harold@apexreimbursement.com

Harold is Co-Founder of Apex Reimbursement Specialists, a consulting firm who works on behalf of dentists with the specific goal of increasing revenue and compliance by negotiating higher paying PPO fee schedules, coding analysis and coaching, UCR fee setting recommendation, dental credentialing, and carrier relationship management. Harold has over 25 years of experience within the insurance industry. Considered an industry insider, he’s worked in sales and account management for Ameritas, Dental Benefit Providers, PacifiCare Health Systems, and United Concordia, as well as manage his own insurance agency. His wealth of industry knowledge, experience, and relationships affords Apex clients with unparalleled strategic guidance and insight. He resides in Baltimore, Maryland with his wife and five children. Harold enjoys sports, time with his family and volunteering in his community. Click for more.

Gavi Cohn

Revenue Generation Through PPO Fee Negotiation, Coding Analysis, Credentialing and UCR Fee Analysis

Contact: gavi@apexreimbursement.com

Gavi has dedicated the last 15 years to business development at all levels; he has meaningfully applied the knowledge gleaned through his University of Maryland MBA to enhance his professional roles in both the profit and non-profit sectors. Prior to co-founding Apex, Gavi worked in sales, marketing and operations management in the insurance industry, one in which he managed his own independent agency. Gavi now focuses his marketing and management experience towards educating and servicing the needs of dental clients to maximize profit. Gavi is an educated, professional consultant whose refined skill set strengthens the negotiating power of Team Apex. Gavi is a born and bred Baltimorean who now raises his five children with his wife in Baltimore, surrounded by homegrown extended family. He enjoys music, performing as both a recording artist and wedding singer, and operates a non-profit organization for local youth. Click for more.

Kevin Arnold

Finance, Capital Solutions, Group Practice Growth & Exit Strategies

Kevin Arnold is a Director at TUSK Partners, an industry-leading resource dedicated to helping DSOs start, grow, and sell their group practices. He has over 17 years of experience in financial services and 12 years of experience in the dental and healthcare industry. He has spent most of his time creating capital solutions for emerging group dental and healthcare practices. Most recently, Arnold spent time working as the CFO/COO inside of an emerging dental group. He earned his BS in Finance from the Farmer School of Business at Miami University and his MBA from the Capital University School of Management. Click for more.

Diwakar Sinha

Finance, Capital Solutions, Group Practice Growth & Exit Strategies

Diwakar Sinha has an undergraduate degree in Aviation Science from The Ohio State University and most recently served as the National Sales Manager for East West Bank Practice Solutions providing Lending solutions for the Group Practice & Solo Practitioner space. He has a combined experience over 17 Years in the financial services industry with 15 of them in the healthcare space. Currently he is Partner with TUSK Partners and leads Strategic Consulting efforts to provide “C” Level Consulting to CEOs of emerging group practice space on best practices to scale-up a platform from 3 locations to 25+ offices. Click for more.

Margaret McGuckin

Co-Founder i3 Ignite

Contact: margaret@i3ignite.com | (830) 237-1789

Margaret McGuckin and her business partner, Kathy Lynn-Cullotta, are the co-founders of i3 Ignite. They’ve worked as an advisory team for the past four years across multiple industries. i3 Ignite advises DSOs and large group practices as they try to stay on the path of profitable growth while navigating the complexity of executing a multi-location, multi-business model organization. Click for more.

Brian Colao

Director of Dykema’s DSO Group

Contact: bcolao@dykema.com | (214) 462-6409

Brian is the Director of Dykema’s Dental Service Organizations Industry Group. He is widely regarded as one of the foremost authorities in the United States on the corporate practice of dentistry, illegal fee splitting and the related regulations, including advertising regulations, laboratory regulations, patient finance regulations, billing regulations, HIPAA regulations, credentialing, permit and licensure regulations, marketing regulations, and labor law regulations affecting dental practices. Click for more.