Practicing dental sleep medicine is a goal for many, but a reality for few. The complexity of the insurance reimbursement process has provided enough frustration that many dental offices abandon the potentially lifesaving and profitable area of practice.
Ms. Palmer has, over the years, developed strategies designed to connect the essential services patients require to the well-deserved insurance reimbursement. Ms. Palmer works with offices from all over the county to establish functional and sustainable billing protocols for sleep apnea procedures. She trains on proper medical documentation and the break-down of policies for Medicare and private insurances.
Medical coding and billing is often last picked for the proverbial dodge ball game because big insurance doesn’t seem to want dental teams to understand the process. However, that is all medical billing is–a process, and it can be learned.
Ms. Palmer has established highly effective processes and implemented them at the highest level. She has saved patients tens of thousands of dollars and most importantly, helped offices all across the county do the same.
In addition to her speaking and consulting roles, Ms. Palmer is co-founder of Dental Sleep Medicine Interactive Team Training (DSMITT). She is on the Provider Outreach and Education committee for Medicare DME for Jurisdictions A and D. She has co-authored an e-book Medicare: What Every Dentists Needs to Know NOW, which breaks down the confusion of the upcoming mandates that Medicare has set forth for all dentists. She sits on the board of directors of the WNY Dental Managers Group, is a Fellow and active member of the American Academy of Dental Office Managers and a facilitator of the American Academy of Dental Sleep Medicine (AADSM) study club while holding a management position with Sleep Apnea Dentists of New England, putting theory into practice every day.