Lisa Marie Spradley runs TCB Consulting as the Front Desk Lady. She enjoys speaking with people who want to start and build an exceptional business. As a coach, she finds it very rewarding to work with teams who want to develop the skills for meaningful conversations, the key to lasting success. She was named the 2014 Office Manager of the Year with the American Association of Dental Office Management and in 2015 was honored to be named one of the Top 25 Women in Dentistry as listed by Dental Products Report. Lisa uses her more than 20 years of experience in the industry to help teams communicate clearly and deliver exceptional care. As a result of her work, she has spoken to many dental study groups, at various city and state associations meetings and has had the opportunity to work with some amazing dental teams. On a personal note, Lisa enjoys travel and the opportunity to experience the local cuisine in each new place she visits.